Transcend Linguistix Institute

Refund Policy

Refund Policy

Updated: Automatically upon publication
Applies to: Transcend Linguistix Institute & LevX AI Marketing Solutions

We appreciate your trust in our interpreter-training programs, AI-powered tools, mentorship offerings, and digital products. To ensure transparency and prevent misunderstandings, the following Refund Policy outlines the terms governing your purchase.

1. All Sales Are Final

All purchases of:

  • Online courses

  • Digital products

  • Memberships or subscriptions

  • Mentorship programs

  • AI workflow training

  • Live classes or replays

  • Workshops, masterclasses, and events

  • Downloadable resources

  • Role-play packages

  • Templates, scripts, or marketing materials

…are non-refundable, non-transferable, and non-cancellable.

This includes:

  • Non-attendance to live sessions

  • Scheduling conflicts

  • Change of mind

  • Inability to finish a course

  • Dissatisfaction with content

  • Perceived lack of progress or results

  • Technical issues related to your device or internet

Once a purchase is made, access is granted and the sale is final.

2. The ONLY Refund Exception

We only provide refunds for verified duplicate purchases of the same product or course made accidentally within the same user account.

If this occurs, please contact us immediately so we can investigate and process the correction.

3. No Guarantees or Promises

Because our Services may influence:

  • Income potential

  • Client acquisition

  • Certification readiness

  • Skill development

  • Business or marketing performance

  • AI-powered workflow efficiency

…it is essential to clarify that we do not offer any performance guarantees.

We do not provide:

  • Satisfaction guarantees

  • Money-back promises

  • Certification guarantees

  • Earnings guarantees

  • “Try it risk-free” options

Your outcomes depend entirely on your effort, practice, skill level, and market conditions.

4. Chargebacks

Filing a chargeback or payment dispute for a legitimate purchase may result in:

  • Immediate termination of access

  • Removal from Communities

  • Ban from future purchases

  • Submission of evidence to the payment processor

Please contact us directly first if you believe an error occurred.

5. Subscriptions & Memberships

Subscriptions (such as mentorship or AI-workflow programs) must be canceled before the next billing cycle.

We do not provide prorated refunds for partial months or unused time.

Failure to maintain timely payments may result in suspension or loss of access.

6. Technical Issues

We are not responsible for issues related to:

  • Internet connectivity

  • Browser or device incompatibility

  • Email deliverability

  • Local system errors

If you experience technical problems accessing your course, please contact us and we will gladly help troubleshoot—but no refunds will be issued.

7. Contact Information for Refund Inquiries

If you believe you made a duplicate purchase, or if you have questions about this policy, contact us at:

📧 [email protected]