Effective Date: Immediately
Governing Law: State of Florida
Welcome to Transcend Linguistix Institute (“we,” “our,” “us”). These Terms of Use (“Terms,” “Agreement”) govern your access to and use of our Thinkific-powered courses, memberships, mentorship programs, community portals, AI-supported training tools, and all related digital services (“Services”).
By accessing or using our platform, you agree to these Terms. If you do not agree, do not continue using the Services.
1. Eligibility
By using our Services, you confirm that you are:
At least 18 years old, and
Legally able to enter into binding agreements.
International students are welcome. Access and usage are subject to U.S. and Florida law.
2. Audience and Purpose of the Services
Our programs serve:
Aspiring interpreters
Medical, legal, and community interpreters
Bilingual professionals advancing toward state or national certification
General language learners
Business professionals
International students
The purpose of our courses is educational and professional-development oriented only.
3. Course Access & Membership Terms
Lifetime Access
Students receive lifetime access to the specific course(s) they purchase unless:
The purchase was subscription-based, or
The student violates these Terms.
Subscription Access
Subscription or membership access continues only while payments remain current. Missed, declined, or failed payments may result in:
Temporary suspension of account access
Permanent cancellation of membership
Removal from mentorship programs
Removal from Thinkific Communities
Course Updates
We reserve the right to modify, update, or remove course content at any time.
4. Use of AI-Powered Tools
Our Services may include AI-driven systems such as:
MindStudio & MindStudio Agents
n8n workflows
Growth Hub 365 integrations
Automated role plays
AI-generated feedback or grading
You understand and agree that:
AI-generated content may not always be accurate
AI outputs cannot replace professional judgment
You are responsible for verifying information before professional use
Misuse of AI (e.g., exploiting vulnerabilities, generating harmful content) is grounds for removal
5. Educational Purpose — No Certification Guarantee
We provide preparation and coaching to support certification readiness.
HOWEVER:
We do not guarantee:
Certification results
Exam eligibility
Passage of national or state interpreter exams
Employment or job placement
Professional licensing
Your progress depends on your own study habits, dedication, and exam-specific requirements.
6. Intellectual Property Rights
All content on our platform — including videos, lessons, assignments, text, quizzes, AI-generated practice material, downloadable files, community posts, feedback, and branding — is owned by Transcend Linguistix Institute and protected under U.S. copyright law.
You may NOT:
Share, sell, or distribute course materials
Publish our content publicly
Upload our materials to other platforms
Provide access to others using your account
Resell or modify our intellectual property
You MAY:
Download permitted resources as specified inside the course
Use them for your personal educational development
Use certain materials for teaching if written permission is granted
7. Community Guidelines (Thinkific Communities)
By participating in our online community spaces, you agree to:
Allowed Behavior
Respectful communication
Asking questions
Sharing insights
Supporting other learners
Prohibited Behavior
Harassment, bullying, or discrimination
Spam or unsolicited advertising
Plagiarism or copying other students’ content
Using AI unethically or deceptively
Sharing copyrighted course materials with others
Disruptive conduct or misinformation
Violation may result in immediate removal without refund.
8. Student Conduct
You agree not to:
Misuse the platform
Attempt to bypass security controls
Share login credentials
Use our Services for illegal purposes
Upload harmful files
Interfere with course operations
We reserve the right to suspend or terminate accounts for misconduct.
9. Payments, Billing & Refund Policy
All sales are final. No refunds.
By enrolling, you agree to:
Pay all fees associated with your purchase
Maintain current payment information for ongoing subscriptions
Resolve any failed payments immediately
Chargebacks
If you initiate a chargeback or payment dispute:
Your account may be permanently terminated
All course access may be revoked
You may be barred from future purchases
This is to protect against fraud and unauthorized use.
10. Technology Requirements
You are responsible for:
Stable internet access
A functioning device
Keeping your login details secure
Ensuring your email address is correct
Allowing system emails to reach you
Platform downtime or technical interruptions may occur.
We are not responsible for:
Device malfunctions
Internet outages
Third-party service disruptions
11. Data & Privacy
Your use of the Services is also governed by our official Privacy Policy.
This includes details about:
What data we collect
How it’s used
How it’s stored
Third-party integrations
International transfers
We retain student data unless legally required to remove it.
12. Limitation of Liability
To the fullest extent permitted by law:
We are not liable for any damages, losses, or adverse outcomes resulting from course participation
We are not responsible for exam failure, job outcomes, or certification decisions
We are not liable for AI-generated errors
We are not liable for misuse of learned skills in real-world interpreting scenarios
We do not guarantee platform uptime or perfect functionality
Your use of our content is at your own discretion and risk.
13. Modification of Terms
We may update these Terms at any time. Continued use of our Services indicates acceptance of updated Terms.
14. Account Termination
We may suspend or permanently terminate any account for:
Misconduct
Violation of these Terms
Payment disputes
Fraud
Community abuse
Unauthorized material distribution
No refunds will be issued.
15. Contact Information
For questions about these Terms:
Transcend Linguistix Institute